Support Community

On-going Training and Support

At ComputerEase our job is on-going, supporting our customer's needs. Our main goal is to help improve the way contractors run their businesses. It is not a goal that can ever be checked off as complete or removed from a punch list. We continue to strive every day to help our customer's improve their business operations with on-going training and support.

When a contractor implements ComputerEase, we consider ourselves to be a part of their team. We strive to ensure that each contractor gets the best possible value out of ComputerEase.

Types of Support

Online classes - on specific topics help you learn about new system features and help you refine your use of the system
Email support - send us an email with questions about ComputerEase or about your specific set up any time
Customer Based Development - gathering your feedback about what works in ComputerEase and what features could be added to help us help you improve your business practices
General Support - help with any general support issues and customizing your system to your company

ComputerEase is committed to your success. We believe that both our product and business practices and yours can always be improved upon, even if just in little ways. It's these little ways, like on-going training and support, that often set you and us apart from our competitors.

Watch complete video.

"I've already had alterations made!"

Steve Shipp
VP. Finance
HGC Construction

Oh, I’ve already had alterations made. Uh, mostly they make them inside what they call user’s reports, which are special reports, and then with our group we shared them among ourselves.

Tom Moore
President
MIS Construction Solutions

So a lotta times, the uh, client, when they call in to have a question answered, they’ll end up talking to their trainer if that trainer happens to be the one that returns their call. So we like that ability to have a finite group of people that the clients get to know. And they’re long term players so that they’re not ever talking to somebody that’s green or new. There’s no call centers involved.